Nilima Rugs Store Policy

Nilima Rugs Store Policy

 
Nilima Rugs Store Policy
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Exluded Brands: Oriental Weavers Sphinx, Dalyn, Trans Ocean, Jaipur, Loloi, Dynamic Rugs, Joy Carpets, Radici, Capel, Milliken, Safavieh, Surya, Momeni and United Weavers.

Promotion: Use coupon SUMMER20 to save 20% on orders over $100 + FREE SHIPPING and NO TAX* !!. Hurry Limited Time Offer!! **Most Rugs. See Details

5 Star - "I love the rug and your customer service staff was very helpful. I just ordered another rug(runner) "- Linda Black (9/5/2011)


5 Star - "A very pleasant experience, plus I saved $400 by ordering with Nilima Rugs vs my local rug dealer." - Diane Woods (9/5/2011)

5 Star - "I enjoyed using this merchant, as not only are there prices unbeatable for brand name area rugs, they also have great customer service. Their selection of goods is comparable to other major online sites and vendors, but the ease of shipping, and knowing the details about the product were always available. Thank you, Nilima Rugs, I will be using you again in the future."- Mona Amini (9/3/2011)

5 Star - "Unique, beautiful, affordable rug! Is there anything more to say? Well, yes, there is: I needed a replacement rug for guest bedroom and have definite opinions about like/need. Friends & family call me an "exhausting" shopper -- I prefer "exhaustive." (Been known to make up mind before starting shopping.) Your marvelous rug was *not* what I had in mind, but was so perfect for the room -- your design told me what I wanted. Quality construction, perfect shipping, too. Thanks!" - Patricia Stell (9/3/2011)

5 Star - "I enjoyed using this merchant, as not only are there prices unbeatable for brand name area rugs, they also have great customer service.." - read more
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Store Policies

Guaranteed Satisfaction with our 30-Day Trial.

NilimaRugs will accept all the returns upto 30 days,if you are not 100% satisfied, You can return the product up to 30 days from the shipment date for exchange or refund of purchase price.

Please note that the color descriptions and images shown have been supplied by the manufacturer. The actual pattern may vary as it is scaled to fit each rug's size and shape. All sizes and colors are approximate. We encourage all customers to view these products in person whenever possible. We cannot be held responsible for individual monitor settings. If you are unsure of the true colors, please contact us, we are here to help.

Please contact us at info@nilimainc.com before sending any merchandise back.or call us at 1-800-704-0692

Shipping And Return Charges


  • Shipping is free on all items unless otherwise stated.

  • On exchanges no restocking fees will be charged if you exhange with another item of same value.

  • Returns for refunds will be subject to 10% restocking fees.

  • Shag rugs, custom made or custom cut roll runners, custom orders, and all rugs purchased as a replacement under Exchange Option Returns may not be returned or exchanged.

  • Special Delivery,international shipments and returns will be charged 25% restocking fees.

  • Shipping Returns are customers responsibility,we will not reimburse return shipment charges.

 

100% Price Match Guaranteed

NilimaRugs is commited to serve its valuable customers with the lowest price possible, and to fulfill that commitment NilimaRugs provides 100% Price Match Guarantee.

if you find a lower price somewhere, we will match 100% of the lower price you find.

If you find the lower price from any other retailer, before or after the sale, just send us the quotation or advertisment at info@nilimainc.com for us to match the price.

Note:

  • All price matches will be determined in US dollars.
  • 100% Price Match Guarantee can not be combined with any other sale prices currently being advertised on our web site.
  • Calculated Shipping and tax charges will be used to to determine the matching price.

Order Cancellation
Order canceled after 24 hours and in processing state will be charged 10% restocking fees.

Promotions and Coupons

Promotions are exclusive and two promotions/coupons can not be combined together. For example:- If you are usning a 10% discount coupon code then we would not combine it with 15% Price Buster Price match promotion or vice-versa.


Discrepencies

Please Note: NilimaRugs.com cannot honor orders with pricing discrepancies due to typos, misinformation or human error. Size and colors are approximate and may vary slightly.

 

Updated Feb 22, 2010

 


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